Most frequently asked questions

General questions

1. Tell me in short what is InstantBulkMailer?

It’s a web-based, Do-It-Yourself, email marketing service that provides you with an advance email marketing software to design the emails and good mail servers to deliver it.

2. What can I use InstantBulkMailer for?

Do you need to send catchy email marketing campaigns, newsletters, special offers, event invitations, mass email and promotions via email? Then you are at the right place. Go on.

3. Do you provide contact list/ database?

We do not Sell/ Rent/ Lease/ Distribute any kind of database/ contact list/ opt-in list.

4. Can I use purchased or scraped email list?

We allow both subscribed and purchased email list.

5. Will my account get suspended after high bounce back?

We do not have very strict bounce rate policy. However it is better to maintain low bounce for good delivery.

6. Am I able to have different send from for each campaign?

Yes. You can use different 'from address' for each campaign.

7. Can I have multiple email list?

You can have multiple email list.Our plans are based on number of email send not subscriber list size. There's no limit on number of contacts you upload.

8. How are the bounce contacts handled?

InstantBulkMailer processes bounce backs from your list automatically and update the status of the contacts as Bounced. By default your future campaign will not send to Hard Bounce addresses - however you can download and add 'Softbounce' contacts and add them to your supression list to avoid sending emails to those contacts for other campaigns.

9. Is InstantBulkMailer reliable, secure and confidential?

Your data is stored on industry-standard data servers located with some of world's largest and most reliable ISP's. We don’t provide / sell or share email databases. Your database will be 100% safe and secured. Also you can delete/export your list anytime.

10. Will I get dedicated IP address?

200K plan and above comes with dedicated IP.

11. What is your daily sending limit?

We support maximum upto 100,000 emails in a day. In higher plan like 2 and 3 million, you get multiple account to distribute email volume. which means upto 200,000 emails a day.

12. How many emails can I send per hour?

By default InstantBulkMailer send 10000 to 12000 emails per hour. However, it varies depend upon your campaign size.

13. What campaign report do i get?

You get the complete email campaign statistics like open rate, bounce rate, link clicked, unsubscribed and many more data points.

14. What are the payment methods?

Credit Card/PayPal/Bank Wire

15. Is there a contract to sign?

No we do not have any contract or long term commitment agreement. You can cancel or change plan anytime.

16. How soon will my account be activated after the payment?

The account will be activated within 2-6 hours once your order gets approved. Upon approval, you can login to IBM's hosted server and start running campaigns.

17. Do I need separate hosting? SMTP servers? G Suite?

No, you do not need any additional purchase of server. Our system provides and handles the entire backend for you to effortlessly run your campaigns.

18. Do you provide contact list/ database?

We do not Sell/ Rent/ Lease/ Distribute any kind of database/ contact list/ opt-in list.